Book a call

Privacy Policy

Last Updated: December 2025

Wafa Technology (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, contact us, or use our services.

By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

Information you provide to us directly, such as:

  • Name

  • Email address

  • Phone number

  • Company name

  • Project details or enquiries

  • Billing and invoicing information

1.2 Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the site

  • Cookies and tracking data

1.3 Communication Data

Any information shared through:

  • Contact forms

  • “Book a Call” submissions

  • Email communication

  • Live chat or chatbot interactions

2. How We Use Your Information

We use your information to:

  • Provide, manage, and deliver our services

  • Respond to enquiries and communication requests

  • Improve website performance and user experience

  • Send updates, offers, or relevant marketing communications (only with consent)

  • Analyse website activity for optimisation

  • Maintain security and protect against fraud

3. Legal Basis for Processing

We process your information based on:

  • Your consent

  • Our legitimate business interests (e.g., improving services)

  • Contractual obligations (e.g., delivering projects)

  • Compliance with legal requirements

4. How We Share Your Information

We do not sell your data.

We may share your information with:

  • Trusted service providers who help run our operations (hosting, analytics, CRM, payment processors)

  • Marketing or automation tools strictly used for communication and workflow

  • Legal authorities if required by law

All third parties are required to protect your data and use it only for agreed purposes.

5. Data Storage & Security

We use industry-standard security measures to protect your information from:

  • Unauthorised access

  • Loss or misuse

  • Alteration or destruction

Your data is stored securely and only accessed by authorised personnel.

6. Cookies & Tracking Technologies

Our website uses cookies to:

  • Improve browsing experience

  • Analyse visitor behaviour

  • Remember user preferences

  • Support advertisements and remarketing

You can manage or disable cookies through your browser settings at any time.

7. Your Rights

You have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request deletion of your data (“right to be forgotten”)

  • Withdraw consent for marketing or communications

  • Request a copy of your stored data

To exercise your rights, contact us at: agency@gmail.com

8. Data Retention

We retain your information only for as long as necessary to:

  • Provide services

  • Meet legal, tax, and regulatory requirements

  • Resolve disputes

  • Maintain business records

9. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those sites.

10. Children’s Privacy

We do not knowingly collect data from individuals under the age of 16.
If we become aware of such data, it will be deleted immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy occasionally.
Revisions will be posted on this page with an updated “Last Updated” date.

12. Contact Us

For any questions regarding this Privacy Policy or to exercise your rights, contact us at:

Wafa Technology
Phone: +1 832-925-4256
Email: agency@gmail.com

Scroll to Top